Security
CASA Tier 2 certified • SOC 2–aligned controls • GDPR compliance
Predimail protects your data with layered controls across encryption, identity & access management, secure development, monitoring, and incident response. Below is a transparent overview of our practices.
Encryption in Transit & at Rest
- TLS 1.2+ for all connections; HSTS enforced
- Data at rest encrypted with strong AES-256
- Key management with restricted access
Access & Identity Management
- Least-privilege, role-based access (RBAC)
- MFA enforced for privileged operations
- Segregated environments and audited admin actions
Compliance & Certifications
- CASA Tier 2 certified
- SOC 2–aligned controls and processes
- GDPR compliance and DPA on request
Google Workspace & Microsoft APIs
- Data accessed only to provide the service (classification, drafting, sending)
- No training of AI models on customer mailbox data
- Scopes are minimized; access can be revoked at any time
Monitoring, Logging & Secure SDLC
- Centralized logging, alerting, and anomaly detection
- Code reviews, dependency monitoring, and vulnerability scanning
- Change management with approvals and rollbacks
Data Retention & Deletion
- Retained only as long as necessary for service delivery
- Ephemeral processing for transient tasks
- Account-level deletion workflows and backups with limited retention
Incident Response
- Documented IR plan with 24/7 on-call rotation
- Containment, eradication, and recovery procedures
- Customer notifications as required by law and contracts
Security FAQ
Key answers about Predimail’s security and compliance.
Yes. Predimail operates under GDPR with user rights support and a Data Processing Addendum on request.
No. Data from Google/Microsoft APIs is processed only to provide the service and is not used to train or improve AI models.
Predimail is CASA Tier 2 certified and maintains SOC 2–aligned controls including encryption, access management, logging, and incident response.
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Review our Privacy Policy or contact us for a DPA and security questionnaire.
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