Frequently Asked Question : “Do you have parking for customers?”
Automated response : “Yes, our establishment offers free parking for guests. You will be able to park your vehicle safely.
Frequently Asked Question : “Do the rooms have air conditioning and Wi-Fi?”
Automated response: “All our rooms have air conditioning and free Wi-Fi for your comfort.”
Frequently Asked Question : “Do you have rooms available for the weekend?”
Automated response: “Yes, we have several rooms available this weekend. Would you like to make a reservation?”
Frequently Asked Question : “ Is breakfast included in the rates displayed ?”
Automated response : “ No , breakfast is not included. You can have breakfast separately .
The hotel industry receives many requests for information on availability, amenities, and services. Predimail could answer frequently asked questions and lighten the workload of teams. All in natural language and by email.
Example use cases : Room availability, specific equipment, activity booking.
In the hotel industry, frequent requests about availability, amenities, and services are numerous. Predimail allows hotels to quickly answer common questions, thus optimizing the customer experience and lightening the workload of teams.
Benefits:
Instant availability : Customers receive immediate responses on availability (subject to calendar access), amenities, and services.
Customer service optimization : AI takes care of simple, repetitive requests, allowing teams to focus on bookings and in-person service.
Enriched customer experience : Instant responses boost customer satisfaction and loyalty