Embedded Files
Example use cases:
Frequently Asked Question : “What are your opening hours?”
Automated response : “Our customer service is available Monday through Friday, 9am to 6pm.”
Frequently Asked Question : “How do I return a product?”
Automated response : “To return a product, please follow the instructions on our site under Returns, or contact us for more details.
Predimail can automate responses to frequently asked questions, manage recurring requests and reduce response time, thereby improving customer satisfaction.
Example use cases : Questions about returns, service hours, and delivery policies.
Customer service handles frequent and repetitive requests, such as questions about returns, service hours, or shipping policies. Predimail helps teams automatically respond to common questions, enabling better email flow management and increased customer satisfaction.
Benefits:
Improved response time : Customers get instant answers to frequently asked questions.
Reduced workload : AI takes care of repetitive requests, allowing agents to focus on more complex cases.
Increased Customer Satisfaction : Fast and accurate responses increase overall customer satisfaction.
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